DHL has reaffirmed its commitment to Malaysia through Strategy 2030, a five-year roadmap aimed at accelerating sustainable growth with an expanded focus on high-value sectors. The country is a vital link in DHL’s network, poised to capitalize on opportunities as a leading hub for trade and an emerging destination for supply chain diversification.
Malaysia has long been strategically important for DHL and hosts four of DHL Group’s globally operating divisions, which together command a portfolio of solutions encompassing domestic delivery, e-commerce shipping and fulfilment, road, air, and sea freight, international express, and industrial supply chain management. These are underpinned by an IT data centre and regional shared services that drive backend functions for DHL’s cross-border presence.
Since the company established its roots here in 1968, it has grown in tandem with a vibrant economy that is now the fifth-largest in Southeast Asia. Across the four divisions, DHL employs a workforce of over 4,500. Continued investments in infrastructure and capabilities reflect confidence in Malaysia as an attractive destination for facilitating global trade and logistics.
Recognizing Malaysia’s competitive advantages and business potential, DHL plans to further enhance its product offerings and operational capabilities in the local market, focusing on several key drivers.
DHL has identified Malaysia as one of the 20 high-growth markets that could stand to benefit the most from these changes. This is solidified by Malaysia's record of a historic high of RM378.5 billion in approved investments in 2024. FDI accounted for 45 percent of the figure, led by the United States, Germany, China, Singapore, and Hong Kong.
Julian Neo, Managing Director of DHL Express Malaysia and Brunei, said: “Trade has remained resilient across the region, boosted by shifting attention to these parts of the world for manufacturing and sourcing operations. Thanks to our forward-looking approach, we are in a strong position to respond with the timely and strategic improvements we made. With a presence that spans more than 220 countries and territories, we retain a crucial role in connecting businesses seamlessly to international value chains.”
Christopher Lim, Managing Director of DHL Global Forwarding Malaysia, Singapore, and Brunei said: “Today, 10 of the world’s top medical device companies have established operations here, elevating Malaysia into the league of global medical device hubs. These MNCs are driving innovation, diversifying the nation’s export portfolio and shifting the focus beyond glove production to high-value advanced devices manufacturing. We are ready to support Malaysia’s ambitions to grow this sector, backed by our team of trained life sciences specialists, a globally validated IT platform, and stringent operational protocols, we ensure the integrity and compliance of every shipment.”
Mario Lorenz, Managing Director for DHL Supply Chain Malaysia, said "Malaysia is in the pipeline for a DHL EV Centre of Excellence, joining a network of similar facilities in 10 countries that cover capital equipment for new EV-related factories, inbound-to-manufacturing (I2M), finished vehicles, and aftermarket logistics.”
Saurabh Kumar, Managing Director of DHL eCommerce Malaysia, said, “As online shopping continues to shape the way we live and work, we are perfectly equipped to help homegrown B2B and B2C brands thrive in the digital marketplace through innovation and best-in-class delivery services. We currently work with a diverse range of customers from global names to local brands across industries. This breadth of experience reflects our ability to meet the evolving needs of the domestic e-commerce ecosystem.”
